Hours of Operation:
Daily from 8:00 AM to 10:00 PM.
Delivery Information:
- Enjoy complimentary FREE delivery on purchases over $50 (pre-tax) within the central areas of Ottawa-Gatineau, available every day from 8:00 AM to 10:00 PM, subject to availability.
- For orders outside the central zone, additional delivery charges may apply.
- Delivery charges are determined by the destination postal code at checkout.
Scheduling Your Delivery:
- Select your preferred delivery date and time during checkout.
- Confirmation of your delivery schedule will be communicated via email.
- While we strive for same-day delivery, it is subject to availability and not guaranteed unless confirmed by email.
Same-Day Delivery:
- Available 7 days a week from 8:00 AM to 10:00 PM, based on current availability.
- Orders under $50 pre-tax incur a minimum delivery fee of $15 within the central areas of Ottawa-Gatineau.
- Additional fees may apply for extended travel distances, calculated by destination postal code. Inquiries can be made at 613-822-6900
Delivery Limitations:
- Orders placed before 3:00 PM EST may be eligible for same-day delivery, excluding Canadian statutory holidays.
- Orders after 3:00 PM EST or on statutory holidays are processed the following day.
- Special delivery requests can be made at checkout and will be accommodated when possible.
Unavailable Delivery Dates:
- New Year’s Day (January 1)
- Family Day (February)
- Good Friday
- Easter Monday
- Victoria Day (May)
- Canada Day (July 1-3)
- Civic Holiday (August)
- Labour Day (September)
- Thanksgiving (October)
- Remembrance Day (November 11)
- Christmas Day (December 25)
- Boxing Day (December 26)
Note: Peak season is March-September. Same-day delivery may be affected by demand, weather, and other factors.
If You’re Not Home:
- Specify delivery preferences in the “Special Instructions” at checkout.
- Packages may be left in a secure location specified by you.
- High-risk areas may require alternative delivery arrangements to ensure safe delivery.